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Lending Service

Librarians at the lending counter are available to assist users with transactions related to borrowing, returning and renewing of books. Library users are allowed to borrow library materials in accordance with the Library Loan Policy.

 

A. Borrowing Privileges --

B. How to borrow an item  --

  Search the library materials and get the call number from the Online Public Access Catalogue (OPAC)

  Search the materials from the shelves

   (If the materials are located at the Reserve Collection (‘redspot’), present the call number to the staff at the lending counter.)

  Bring the library materials that you want to borrow to the Lending Counter. 

  You will need your library card (student or staff card) to borrow items

  If you experience problems, please speak to the staff at the library counter

Notes:

  You are not allowed to borrow books using another student card.

  Collect your transaction slip, the transaction slip indicates the due date.

  A library user who has more than RM6.00 fine is not allowed to borrow any library materials.

 

C. OPAC Services  --

My Account

Visit the library OPAC, to check:-

  Items you have borrowed

  Overdue items

  Outstanding Fines

Renewals

A loan can be renewed two times and renewals must be done at least two days before the due date. Please note that the new loan period begins from the day of renewal, not from the original due date.

To renew Online, visit library OPAC

  Renewals will not be allowed if --

  Renewal has exceeded the maximum time allowed

  There is a block (Due to unsettled fines and replacement costs) in your record, or

  The item has been requested for a hold by someone else.

Return

  Loaned items must be returned at the Library Counter. Please return your items on or before the due date or time as other users may want to use them.

Request

If an item that you require is currently on loan (borrowed by someone else), you may request to place a hold on the item, and you will be in the waiting list if there are others who have requested for the same item ahead of you.

Requests for hold must be placed online via the Library Portal. In the "Items" view, click the "Request" button next to the item you would like to hold and enter the required information.
Note: You can only place ‘Holds’ for items that are on loan. Items with the status ‘Available’ cannot be requested.

Requested items will be held at the Library Counter for 7 days after the item becomes available. Be sure to check your request status in My Account. Request status will change from "Pending" to "Pick-up" when the item becomes available. If you do not collect the item within 7 days, the item will be reserved for the next person in queue or returned to the shelves

Overdue items & fines

If you do not return or renew items before the due date, they will become overdue. The library charges fines on overdue items to encourage users to return items on time.  The Library will send you three online notifications to your Unirazak email account in Student Portal informing you that an item is overdue.

  You are advised to check your Unirazak email account and My Account at OPAC website regularly.

  If your item is overdue because you were on medical leave, please present a medical certificate to qualify for an exemption.

  Fines must be paid at the Library counter.

Lost and Damaged Resources

If you have lost or damaged a library item, please report it immediately at Library Counter. The user will make good a lost or damaged item with a replacement copy (the latest edition at the time of loss) at his/her own expense, or undertake to pay the current market price of the latest edition of the lost item including a RM50.00 processing fee and fines due till the day that the loss was reported. Lost items must be replaced or paid for within 2 weeks of the report.

Library Blocks

Students are blocked from borrowing:

  when an item becomes overdue

  if the outstanding fines are RM6.00 or more

  when an item is reported lost or damaged.

 

D. Claims returned --

If, when you check your "My Account'' at OPAC, you notice that a book is still showing as on loan to you that you believe you have returned, please let the Library know immediately, either by email This email address is being protected from spambots. You need JavaScript enabled to view it. , phone or in person. If you have the return receipt, please show this to Library staff.

Please note: The books remain your responsibility until is it found and removed from your library account. We will search for the Library. If the book is not found, you will be invoiced for the standard cost or replacement.

 

Content updated on 10 Feb 2016

 

 

 

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